Scope of purchasing and inspection:
1. After the product arrives at eastmallbuy, a professional quality inspector will inspect the appearance of the product. For example, colors, large areas of damage, stains, sizes, models, version numbers, etc. (for clothing products, please refer to your product notes or final changes in the future. Inspection is based on the size on the product label or tag, and color differences, sizes, and other errors are not within the scope of inspection);
2. Electronic and digital products belong to special products, and quality inspectors only inspect the appearance of the products to ensure that the accessories are complete. They cannot start the machine to check if there are any quality issues with the products;
3. After receiving the product, if there are any issues caused by inspection, you can apply for after-sales service.
Rules for package transfer and inspection:
1. If the package meets the signing requirements, the warehouse will weigh and store it according to the weight of the package after receiving it;
2. When signing for a package, if it is found that the outer packaging is severely damaged or does not meet the receiving requirements, the goods will be directly rejected or returned.
Kind reminder:
1. Check "Unpacking Inspection" and we will conduct an inspection based on the product link and remarks you provide. When submitting a shipping order, please provide accurate and detailed product purchase information (such as product color, quantity, size, etc.); If 'unpacking inspection' is not checked, the warehouse will not conduct unpacking inspection in principle;
2. Color difference, size error, usage effect, etc. are not within the scope of inspection; Electronic and digital products belong to special goods, and quality inspectors only inspect the appearance of the goods, without conducting a startup inspection;
3. For information that cannot be confirmed, such as products without obvious damage, stains or other significant issues, we will assume that you have communicated with the merchant and reached an agreement;
4. After receiving the goods, it is found that your goods do not meet the transportation requirements. We will make a special mark on the relevant order to remind you to negotiate the return matter.